1. Website Ownership and Commitment to Privacy
e-Tender SA is committed to protecting the privacy of its users. We strictly adhere to industry guidelines and continuously review our policies and procedures to safeguard visitor and customer information. By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.
This policy applies exclusively to the e-Tender SA platform. Links to external sites may be provided for user convenience, but e-Tender SA is not responsible for their content or data practices.
2. Information Collection
e-Tender SA collects and uses the following types of information:
System Information
- IP address of the accessing computer system
- Top-level domain name www.etendersa.co.za
- Address of the server
- Date and time of site access
- Pages visited and documents downloaded
- Referring website
- Browser and operating system type
This information is analyzed to improve user experience, but it is never disclosed or published in a way that identifies individuals.
Personal and Company Information
When registering on e-Tender SA, users must provide certain details, including:
- Email Address *
- Password *
- Organization/Company Name *
- Company Number *
- Phone Number *
This information is used exclusively for tendering-related purposes. We do not sell, share, or disclose client or user personal information to any third parties. Users are responsible for keeping their contact information up to date to ensure they receive relevant tender notifications.
3. Communications, Notifications and Sponsored Advertising
By registering on e-Tender SA, users agree to receive communications related to tenders, procurement opportunities, platform updates, newsletters, and advertising communications from e-Tender SA and its partners.
Users may receive sponsored tender advertisements as part of communications. These sponsored ads may appear in the header, body, or footer of emails, tender notices, and newsletters.
Users may opt out of marketing communications at any time, however essential tender-related service notifications may still be sent where necessary for service delivery.
4. Use of Third-Party Email Services
e-Tender SA uses Postmark, a secure and reliable email delivery service, to send:
- Bulk tender notifications
- Newsletters
- Sponsored tender advertisements
- System notices and platform communications
Postmark is used strictly as a secure email infrastructure provider. Client and user details are never sold, shared, or made available to unauthorized third parties.
5. Payment Security
e-Tender SA does not collect or store any payment information. All payments are securely processed through PayFast, one of South Africa’s most secure and trusted payment gateways. Users can confidently complete transactions knowing their financial details are handled with the highest security standards.
6. Cookies
e-Tender SA uses session cookies to maintain user sessions while navigating the website. These cookies expire when the browser is closed or the computer is shut down. We do not use cookies to track users beyond their session on our platform.
7. External Links
Our website may contain links to external sites. While we strive to provide relevant resources, we are not responsible for the content or data practices of external websites.
8. Log Files
We use IP addresses to analyze trends, administer the site, track user activity, and gather broad demographic information for internal analysis. These logs do not link IP addresses to personally identifiable information.
9. Security of Stored Information
e-Tender SA takes every precaution to protect user information. Sensitive data is encrypted using SSL encryption. Access to personally identifiable information is restricted to authorized employees who require it for specific operational tasks.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be communicated to users via our website. Continued use of e-Tender SA after updates implies acceptance of the revised policy.
11. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us via email:
info@etendersa.co.za