Introduction
The user agrees that the use of this website (www.etendersa.co.za), applications, and mobile apps is subject to the terms and conditions of use set out below. By using this site, the user agrees to comply with all terms and conditions of use.
Definitions
“Website Owner” and/or “e-Tender SA” means e-Tender South Africa, a business entity operating in the Information Technology industry, providing an electronic tender notification service to its subscribers.
“This website” means http://www.etendersa.co.za and all subpages thereof, excluding links to external sites.
“User” means any person accessing any part of this website or receiving our tender notifications, newsletters, notices, or sponsored tender communications.
Detailed Description of Goods and Services
e-Tender SA provides an electronic tender notification service to its subscribers, allowing them to receive tender notices via email notifications, newsletters, platform notices, and push notifications.
e-Tender SA may also distribute sponsored tender advertisements from third-party clients as part of its communication services.
Delivery Policy
Subject to availability and receipt of payment, subscribers are notified of tenders electronically through email alerts, newsletters, notices, and push notifications via the e-Tender SA mobile applications.
Communications, Sponsored Advertising and Email Delivery
e-Tender SA uses Postmark, a secure and reliable email delivery service provider, to send:
- Bulk tender notifications
- Newsletters
- Sponsored tender advertisements
- Platform notices and system communications
Postmark is used strictly as a secure email infrastructure provider.
e-Tender SA does not sell, share, or disclose client or user details to any third parties.
By using this service, users acknowledge and agree that they may receive sponsored tender advertisements. These sponsored ads may appear in the header, body, or footer of:
- Emails
- Tender notices
- Newsletters
- Platform notifications
Use of the Site
e-Tender SA reserves the right to amend these terms and conditions at any time. Users are responsible for ensuring that they are aware of the amended terms, and continued use of the website constitutes the user’s acceptance.
The information contained on this website is solely for providing a tender notification service for the personal use of the user, who accepts full responsibility for its use.
Subscription and Access
Subscription to e-Tender SA (www.etendersa.co.za) constitutes a single-user license, meaning that only one user has access to tender details per subscription purchased.
Access to tender details is provided by means of a username and password, which may not be shared.
Users may view, copy, and download information and documents from the website for personal use only.
All information supplied by e-Tender SA is subject to copyright and shall not be reproduced, copied, disclosed, provided, or resold in its original or modified form to any person other than the registered user.
Subscription fees are non-refundable.
e-Tender SA reserves the right to terminate a subscription without notice if payment is not received by the due date.
e-Tender SA reserves the right to withdraw this service at any time without notice.
Billing and Automatic Renewal
When users first sign up and purchase a subscription, they will be billed immediately for their initial subscription period.
e-Tender SA reserves the right to increase subscription fees annually with at least 30 days’ notice.
Declination of Payment
If a payment method is declined, users must provide a new payment method promptly, or their subscription will be canceled.
If a new payment method is provided and successfully charged, the subscription period will remain based on the original enrollment date.
Payment Terms
Payment may be made via Visa, MasterCard, or bank transfer into our bank account.
Card transactions will be acquired via an approved payment gateway using secure encryption methods.
The merchant outlet country is South Africa, and the transaction currency is South African Rand (ZAR).
Refund Policy
Subscription fees are non-refundable.
Users who are dissatisfied with the service may request a refund by submitting a written application outlining their grievance.
e-Tender SA, at its discretion, may deny the claim, offer a credit, or issue a refund.
Refund requests will be reviewed and processed within 30 days.
Cancellation or refund requests must be emailed to info@etendersa.co.za.
Disclaimers
e-Tender SA makes every effort to ensure the accuracy of the information published on this website.
Neither e-Tender SA nor its employees warrant the accuracy, reliability, or timeliness of any information on the website and shall not be held liable for any losses caused by reliance on such information.
All information is provided “as is,” and users accept full responsibility for verifying its accuracy before use.
e-Tender SA shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of this service.
e-Tender SA accepts advertising and tender notices from third-party clients and is not responsible for the content submitted by advertisers.
e-Tender SA reserves the right to make improvements, correct errors, or change the terms of service without notice.
Governing Law
This website is governed by the laws of South Africa.
e-Tender SA chooses as its domicilium citandi et executandi for all purposes under this agreement:
Email: info@etendersa.co.za